On the off chance that you can’t join with the VPN benefit then either;
Your Internet association is not meeting expectations. If it’s not too much trouble guarantees that you have a working Internet association before attempting to join any VPN service.
The VPN server is unavailable. You can watch that the VPN server is online on the server status page.
Your username or password is inaccurate. (verification disappointment). What would I be able to do? Something is obstructing the VPN association (99% of cases). This aide will manage determining this issue.
In the event that you are situated in China, UAE, Vietnam, Iran or some other nations where VPN associations are likely obstructed because of solid restriction laws then your best alternative is to utilize obfsproxy programming.
It would be ideal if you take after these strides:
– Take a look at associating utilizing ‘TCP’. You can do this by selecting one of the “TCP” mode servers. This will endeavor to associate with the VPN on TCP port which ought to sidestep most prohibitive firewalls.
– In case you’re utilizing Windows or Mac OSX take a stab at associating on UDP port. To do this you have to alter your config records. On windows take after this aide and on Mac OSX take after this aide. Alter an ordinary non-TCP mode server and change the number toward the line’s end beginning with “remote”.
– Take a look at interfacing after incidentally incapacitating any third gathering security programming you have introduced e.g. firewalls, antivirus and so forth.
– To figure out whether your router switch is hindering the association have a go at uniting from another system e.g. café, neighbor and so forth. On the off chance that this works then you have to explore why your router switch is blocking VPN associations. On the off chance that this still doesn’t work then either your gadget or your ISP/National firewall is obstructing the association.
– To determinate if your gadget or device is hindering the association, if conceivable introduce the VPN programming on another gadget in your family unit by taking after the setup guides for Mac/Windows/iPhone/iPad/Android/ and so forth. On the off chance that this works then the issue is with your device and you have to examine what programming is obstructing the association and either incapacitates it or “whitelist” the VPN programming. In the event that this does not work then the no doubt clarification is that your ISP or national government is blocking VPN associations. This is undoubtedly where governments have solid Internet restriction laws. For this situation you have to introduce the obfsproxy programming from the TOR venture.